CFPB, Federal Agencies, State Agencies, and Attorneys General
Last week, the CFPB released a Spanish translation of the model-English language validation notice set forth in Appendix B of Regulation F.
The final debt collection rule allows a debt collector to send a validation that is completely and accurately translated into any language if the debt collector either (1) sends an English-language version in the same communication, or (2) previously provided the consumer with an English-language version in a prior communication.… Continue Reading
The CFPB recently announced that it has launched official Spanish-language Twitter and Facebook accounts. The CFPB previously launched a Spanish-language website and recently updated the translations on the “Ask CFPB” feature on its website.
In its blog post about the Twitter and Facebook launch, the CFPB notes that it is “working to ensure that consumers can build the skills and get the information they need to make informed financial decisions for themselves and their families. … Continue Reading
The CFPB and the FTC have announced that the agencies will host a joint roundtable entitled, “Debt Collection and the Latino Community,” on October 23, 2014. The roundtable will examine how debt collection and credit reporting issues affect Latino consumers, especially those who have limited English proficiency (LEP). Consumer advocates, industry representatives, state and federal regulators, and academics have been invited to exchange information on a range of issues.… Continue Reading
The CFPB has announced the launch of its Spanish language website. According to the CFPB, in response to research showing that two-thirds of Latinos who are online tend to access the Internet from a mobile device, the website is designed so that “it works beautifully on mobile devices as well as on desktops.” … Continue Reading
