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CFPB Consumer Advisory Board to meet March 2

Posted in CFPB General

The CFPB has published a notice in the Federal Register announcing that a meeting of its Consumer Advisory Board will be held on March 2, 2017.  The notice indicates that the Board will discuss the consumer credit information marketplace, CFPB enforcement actions, trends and themes in consumer financial markets, and enhancements to the CFPB Consumer Complaint Database.

The discussion of the consumer credit information marketplace will likely involve the CFPB’s November 2016 request for information regarding market practices related to consumer access to financial information.  The RFI included a discussion of current market practices in connection with consumer-permissioned access to account information, including the role of account aggregators in transmitting consumer data.

The discussion of CFPB Consumer Complaint Database enhancements will likely involve the CFPB’s proposal to add a survey to its current complaint intake form that a consumer can elect to complete to provide feedback on the company’s response to his or her complaint.