The Financial Services Roundtable has launched as multimedia campaign to challenge the CFPB’s proposal to expand the consumer complaint data that it publicly discloses to include complaint narratives.

In its announcement of the campaign, the Roundtable called the proposal a “plan that may misinform consumers by posting unverified, anonymous and potentially inaccurate complaints about financial services companies on a government website.” … Continue Reading

The CFPB and FTC have announced that they will co-host a roundtable on June 6, 2013 in Washington, D.C. to examine the flow of consumer data throughout the debt collection process.  Titled “Life of a Debt: Data Integrity in Debt Collection,” the roundtable will look at such topics as: 

•             the amount of documentation and other information currently available to different types of collectors and at different points in the debt collection process;

•             investigating disputed debts under the FCRA;

•             verifying disputed debts under the FDCPA, including the information needed to verify and substantiate debts;

•             time-barred debts;

•             the costs and benefits of providing consumers with additional disclosures about their debts and debt-related rights; and

•             information issues relating to pleading and judgment in debt collection litigation.… Continue Reading